1. Accommodation provider data:

Accommodation: Kőszikla Guesthouse

Private accommodation provider: Papp Levente is an individual with a tax ID

Headquarters: 2623 Kismaros, Őz utca 3.

Tax number: 58481079-1-33

Email: info@kosziklavendeghaz.hu

Phone: +36205650870

Service address: Őz utca 3, 2623 Kismaros.

2. General rules:
3. These „General Terms and Conditions” – hereinafter: GTC – regulate the conditions for using the Kőszikla Vendégház accommodation operated by the Szálláshely service provider at 2623 Kismaros, Őz utca 3. and the related services provided by the Szálláshely service provider.
4. These General Terms and Conditions do not exclude the conclusion of special or unique agreements with travel agencies, travel agents, tour operators, or other persons who cooperate with the service provider in the long term to sell the services provided by the Accommodation.
5. The contracting party:
6. The contracting party is a natural person, a legal person, or an unincorporated business company that orders or uses the services of the Accommodation provider. A contracting party is also the natural person who actually uses the service of the Accommodation provider.
7. The Accommodation provider and the guest become contracting parties to the service agreement, as necessary, if the conditions are met – hereafter collectively: contracting parties.
8. Accommodation Services:

The accommodation offers exclusive use of a 120 sqm guest house for 4+1 persons and a 1000 sqm fenced plot. The guest house is fully equipped with bathroom and kitchen fittings. The complete equipment list is available on the Kőszikla Vendégház website: https://kosziklavendeghaz.hu/en/felszereltseg/.

5. The establishment of the service contract, the course of the reservation, and the modification of the reservation:
6. The guest initiates a reservation in writing—by e-mail—through the online reservation system of the kosziklavendeghaz.hu website and settle the reservation consideration with a bank card or K&H, MBH, OTP SZÉP card through the Barion payment system.
7. Settlement of the value of the reservation in the case of online bank card payment: Barion. Bank cards accepted: Maestro, MasterCard, Visa, Visa Electron, Diners Club, American Express. The bank card data will not reach the merchant. Barion Payment Zrt., which provides the service, is an institution under the supervision of the Magyar Nemzeti Bank, license number: H-EN-I-1064/2013.
8. The Guest can use his gift voucher for payment within the specified validity period, depending on available capacities.
9. The service contract is established by the written confirmation of the order – reservation – accommodation provider placed by the guest, and in view of this written confirmation, the order – reservation – is considered a written contract. A verbal order and/or amendment to an order creates a contractual obligation only if it has been confirmed in writing by the Accommodation service provider, verbal confirmation of the order or order amendment by the Accommodation provider does not create a contractual obligation.
10. The contract concluded for the use of the service is for a fixed period, for a minimum of 2 nights and for a pre-agreed number of people.
11. In the event that the guest decides before the end of the fixed period that he does not wish to use the service until the end of the fixed period, he is still obliged to pay the full consideration for the service in such a way that the accommodation service provider is not obliged to return the amount settled by bank card to the partner . The Accommodation service provider is entitled to resell Accommodation that the guest has left before the end of the specified period.
12. The guest is entitled to extend the service only if the Accommodation service provider agrees to this in writing no later than the day before the end of the fixed period.
13. Amendments to the service contract are only possible with the written consent of the contracting parties.
14. The official written communication channel of the contracting parties is also the email address info@kosziklavendeghaz.hu.

6. Cancellation conditions:
7. The reservation can be canceled freely in writing 21 days before the day of arrival, after that the amount of the fee to be paid is 50% of the total amount of the reservation – If the Guest does not indicate that he/she cancels the reservation until the 7th day before his arrival, then 100% of the accommodation fee will be charged as a penalty payable. If the guest does not cancel his reservation in writing (by e-mail or on the reservation system) and does not show up at the booked time, the cancellation fee is 100% of the value of the ordered service.
8. The accommodation service provider reserves the right, in the case of booking of its products subject to special conditions, such as special offers, group travel or events, in the case of individual contracts different from the above establish conditions laid down in.

7. Prices used by the Accommodation service provider:

1. The valid prices of the guest house are listed on the kosziklavengedhaz.hu website and specified in HUF. The accommodation provider is entitled to freely change its prices at any time without prior notification, of course, provided that this does not apply to prices that the contracting party has already paid via bank card.
2. The accommodation service provider publishes the accommodation reservation prices in the automatic calculator reservation system operated on the kosziklavendeghaz.hu website depending on the selected days, guests and additional services.
3. The prices include tourist tax and final cleaning. The use of the wellness: the use of the hot tub and infrared sauna has to be paid separately. The prices do not include the services used by the Service Provider’s Partners (meals, breakfast, dinner menu, horse riding, etc.), they must be arranged separately to the Partners.
4. The accommodation provider sets its prices in Hungarian forints.
5. The accommodation service provider undertakes to publish its current prices, current promotions, discounts and other offers on the kosziklavendeghaz.hu website within the framework of the reservation calculator it operates.

8. Payment method and guarantee:
9. The Szálláshely service provider operates a bank card payment system launched in the BARION system to pay the full amount of the ordered services.
10. Online bank card payments are made through Barion’s system. The bank card data will not reach the merchant. Barion Payment Zrt., which provides the service, is an institution under the supervision of the Magyar Nemzeti Bank, license number: H-EN-I-1064/2013.
11. The guest can pay the reservation and other service amount calculated for the duration of the stay by bank card payment system or OTP, MBH, K&H SZÉP card or by bank transfer or in cash
12. Name of the webshop operator: Papp Levente, private individual with tax number
13. The method and conditions of using the service:
14. Before occupying the Accommodation, guests are required to prove their identity in accordance with legal requirements.
15. The guest can book the Accommodation ordered and confirmed by the Accommodation service provider from 2:00 p.m. on the day of arrival and must book it by 10:00 a.m. on the last day of stay.
16. Kőszikla Guest House is pet-friendly. The entire yard is fenced, you can let your pet out there, and the lower terrace can be completely closed, and the pet can be locked up here as well. However, we only accept pets in the house on the lower floor, it is strictly forbidden to bring pets upstairs.
17. The Accommodation Service Provider is entitled to terminate the accommodation service contract with immediate effect or refuse to provide the service if:
18. a) the guest does not use the Accommodation made available to him as intended, or the services provided by the Accommodation service provider and/or the premises used to provide them are not used as intended,
19. b) the guest violates the policy of the Accommodation and does not stop the disturbing behavior despite being told to do so,
20. c) the guest does not comply with the security regulations of the Accommodation -: smokes in a prohibited place and does not stop smoking despite being told to do so,
21. d) the guest behaves in an objectionable manner, is rude, is under the influence of alcohol or drugs, threatens, insults, or exhibits other unacceptable behavior. Guests who are incontinent or unable to take care of themselves may also not use the services of the Accommodation.
22. e) the contracting party or the guest does not fulfill the payment guarantee obligation required by the Accommodation service provider by the date specified by the Accommodation service provider.

• If the contract between the contracting parties is not fulfilled due to force majeure, the contract is terminated
• The guest uses all the services of the Accommodation during the entire stay at his own risk.

10. Provision of services:
11. If the service provider is unable to provide the ordered services due to its own fault – in particular: overcharging, temporary operational problems – it is obliged to notify the guest in writing and to immediately refund the full amount paid. In this case, the service provider has no obligation to compensate.
12. The accommodation service provider does not guarantee accommodation.

11. Guest rights:
12. according to the contract, the guest is entitled to use the facilities of the ordered accommodation, which are part of the usual range of services and do not fall under the scope of the special conditions.
13. the guest may file a complaint regarding the performance of the services provided by the Accommodation service provider. The accommodation service provider undertakes to investigate the complaint submitted to it in writing or orally on the spot and entered into the minutes within 72 hours of receipt of the complaint and to provide the guest with a meaningful response
14. Obligations of the guest:
15. the guest is obliged to pay the consideration for the services ordered in these GTC to the Accommodation provider at the latest in the manner and by the time specified in the contract.
16. the guest is obliged to immediately report the damage to the accommodation provider and to provide the owner with all the necessary data, which is necessary to clarify the circumstances of the damage, and which is necessary for a possible infringement or criminal procedure.
17. Damages caused by guests must be reimbursed to the Accommodation provider.
18. The guest’s responsibility for compensation:
19. the guest is obliged to pay for all damages suffered by the service provider or a third party by the guest or his companion or persons under the supervision of any of these persons
20. the guest’s obligation to compensate exists even if the injured party is entitled to claim compensation directly from the service provider.
21. The rights of the accommodation service provider:

If the guest does not pay for the reservation within 24 hours of submitting the reservation, the Accommodation provider has the right to refuse the service and cancel the reservation.

15. Obligations of the accommodation service provider:
16. the Accommodation service provider is obliged to provide the accommodation and other services ordered under the contract in accordance with the applicable regulations and service standards.
17. the accommodation service provider is obliged to investigate the guest’s written complaint and to deal with the problem
18. The accommodation provider’s responsibility for compensation:
19. the accommodation service provider assumes responsibility for any damage caused to the guest within the accommodation as a result of its own fault
20. the Accommodation service provider reserves the right to designate a place(s) within the Accommodation where the guest may not enter. The Accommodation provider is obliged to clearly mark such places. The Accommodation service provider does not assume responsibility for damages that occur to the guest in the place(s) or to those under his/her supervision, where the guest is not allowed to enter
21. the accommodation provider’s liability for compensation only exists if the Guest immediately reports it to the provider with the necessary data after the occurrence of the damage.
22. Confidentiality:

In fulfilling its contractual obligations, the accommodation provider is obliged to comply with the CXII of 2011 on the right to self-determination of information and freedom of information. act and the provisions of the relevant legislation related to data protection – and if the guest has brought this to the attention of the Accommodation service provider – to act in accordance with the relevant internal rules of the contracting party.

18. Force majeure:

Causes and circumstances (e.g.: war, fire, flood, power outage, strike, virus, epidemic, etc.) over which neither the service provider, nor the guest, or the contracting party can control – force majeure – any party is exempted from from fulfilling their contractual obligations as long as this reason or circumstance exists. The contracting parties agree that they will do their best to minimize the possibility of the occurrence of these causes and circumstances and to remedy the damage or delay caused by this as soon as possible.

19. Applicable law in the legal relationship of the contracting parties and the court of jurisdiction:
20. the provisions of Act V on the Civil Code of the Republic of Hungary shall be applied accordingly to the legal relationship between the contracting parties.
21. for the conduct of litigation related to disputed issues related to the contract, the contracting parties agree to the exclusive jurisdiction of the Váci District Court based on submission, or in the absence of such jurisdiction, the exclusive jurisdiction of the Budapest District Court based on submission

Supplement:

1. By using the services available on the Accommodation provider’s website, the User accepts the conditions listed here.
2. The Accommodation provider has made every reasonable effort to ensure that all information provided on the website is accurate at the time it was uploaded. Despite this, the Accommodation provider does not expressly or impliedly accept any responsibility or guarantee for the information provided through the website, and reserves the right to make changes and corrections at any time without notice, or to partially or completely remove the website or the information provided on it. eliminate it entirely.

• The Accommodation provider is not responsible for any inaccuracies or omissions on the website. The offers are not legally binding and do not constitute an obligation for the Accommodation provider in any way. Any decision based on the information on the website is the User’s own responsibility.

1. The Accommodation provider is not responsible for any loss or damage resulting from access to the website or any information found there, or from the lack of access or use thereof.
2. The Accommodation provider assumes no responsibility get for content created, transmitted, stored, made available or published by third parties to which the website of the Accommodation service provider is linked or to which the website refers.
3. The Accommodation provider does not guarantee that access to the website will be continuous or error-free. The accommodation service provider is not responsible for any damages, losses, or costs that may occur as a result of the use of the website, its unusable condition, improper operation, malfunction, unauthorized change of data by anyone, or that result from information transmission delays, computer viruses, are caused by a line or system error or other similar reason.

• The Szálláshely service provider – treats all information regarding the person, data and existing business relationships of its customers, partners and other customers as a business secret. Only the relevant data accommodation service provider can grant exemption from treatment as a business secret. The Accommodation provider treats all data sent to it via the Internet with the same protection as if they had been made available by other means.
• Copyright:

1. The Szálláshely’s website, all visual, audio and textual content and their layout, especially names, logos and graphics, brochures, analyzes and other informational materials are protected by copyright.
2. The use of all or part of the content of the website in any form, in particular reproduction, transfer, distribution, revision or storage, in addition to personal use, is only possible with the express written permission of the accommodation service provider.
3. The entire content of the website is owned and at the disposal of the Accommodation service provider. The content of the website is protected by copyright. Unless the Copyright Act of 1999 provides otherwise, no part of the website may be copied or published without the prior written consent of the Accommodation provider.
4. For personal use, the user is allowed to store or print out the content or extracts of the website on a computer.
5. The sender is solely responsible for the content of the messages uploaded to the website or sent to the Service Provider and for the veracity and accuracy of the information contained therein. The website is a service provided to visitors. The Accommodation provider reserves the right to modify or supplement the content of the website at any time without justification or notice.
6. Website use that differs from or violates the terms and conditions of the Accommodation service provider detailed above may result in copyright, civil and criminal consequences. The Accommodation provider takes action against any violation of law that it becomes aware of.
7. If any of the conditions of the legal declaration are considered invalid according to the current legislation, this will not affect the validity of the other conditions.